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Marketing TIMarketing TI

Customer service with context and continuity

Fewer repetitive tasks. More time for your customers.

AI and WhatsApp automation to organize customer service, qualify contacts and connect business tools.

Curitiba and remote service

Nexus Curitiba: desktop
Nexus Curitiba: tablet
Nexus Curitiba: phone
Portfolio projectNexus CuritibaAn experience adapted to every screen.The projects shown are in Portuguese.
DesktopTabletMobile
01 / Clarity before technology

AI and WhatsApp automation

We design customer service workflows around business questions, processes and tools. We define what AI can answer, when to hand over to a person and which data to record.

From goals to execution

A foundation for your next step.

01

Customer service and FAQ analysis

02

Knowledge base and AI boundaries

03

WhatsApp and tool integrations

04

Human handover and testing

  1. 01Define tasks and boundaries
  2. 02Connect data and workflows
  3. 03Validate answers and monitor

Answers before you decide

What you need to know.

Does AI replace my team?+

The goal is to support your team, with human handover and clear limits.

Are there API or WhatsApp costs?+

Provider, model and messaging costs may apply. They are detailed separately.

Can you connect my CRM?+

Integration depends on the API, permissions and available features. We assess them before defining scope.

Let us understand your situation

Tell us what you want to change.

Share your idea and continue with our team on WhatsApp. We will understand your goals and recommend the next step.

I prefer to talk on WhatsApp ↗
Let's talk

Get your free diagnosis

Tell us a little about your business. We'll respond via WhatsApp.